Scaling Behavior Change Across 1,000 People Content Average Handle Time Isn’t Sexy But It’s Still Vital for Modern Contact Centers Helping a Leading Retailer Sell From Anywhere So You’ve Moved to a Virtual Contact Center. Now What? Voice AI is perpetually growing and becoming more human Charles Cadbury breaks down how voice assistants can be … Read more
The Xenioo chatbot can be linked to IBM Watson Assistant or Dialogflow. At any stage of building your bot, you can test it using the preview panel. The Execution Diagram shows you a detailed information on your bot execution steps. Many existing templates, tutorials, and the in-application data can help you create your chatbot. As … Read more
However, if there isn’t an existing comment score but there is a parent, insert with the parent’s data instead. Let’s also write a function that will find the existing score of the comment using the parent_id. This will help us select the best reply to pair with the parent in the next section. If you … Read more
